Process & Risk Manager - Walkers Professional Services - Cayman Islands

Overview of role

Walkers Professional Services seek to hire four experienced and detail-oriented Process and Risk Managers to work across the four main service lines of the business with the aim of reducing operational risk and enhancing efficiency. Reporting to the Director of Operational Risk, each role holder will be aligned to a single service line: Fiduciary Services; Corporate Services; AML Services; or Regulatory Reporting Services. The Process and Risk Managers will work closely with senior line management on process optimisation and identifying and helping to manage the key risks in the business. The successful candidates will help drive process simplification, data integrity, and risk mitigation efforts.

Duties, Responsibilities & Person Specification

• Identify, assess and document operational risks related to process inefficiencies and data management.
• Work with compliance teams to align processes with evolving regulatory requirements.
• Implement control mechanisms to improve data accuracy, security, and governance.
• Develop risk mitigation strategies and ensure continuous monitoring of process-related risks.
• Assist with embedding risk management practices into daily operations.
• Provide insights and recommendations to the Internal Monitoring Team on business risks and control gaps.
• Analyze, document, and optimize end-to-end processes within and across service lines.
• Identify inefficiencies, gaps, and potential risks in current workflows, particularly in data hand-offs.
• Develop and implement standardized process frameworks that enhance operational efficiency and reduce risk exposure.
• Use project management methodologies to iterate and refine process improvements in collaboration with key stakeholders.
• Assist with maintaining the service line process maps to ensure they are relevant to the current end-to-end processes.
• Act as a bridge between service lines to ensure smooth data transitions and minimize friction points.
• Collaborate with risk, compliance and operations teams to embed risk awareness in process design.
• Facilitate workshops and working sessions to promote a culture of continuous process improvement.
• Work with IT and data teams to integrate technology solutions that enhance process efficiency.
• Support automation and digitisation efforts to improve data flow between service lines.
• Monitor and report on key risk and process performance indicators.

Education, Skills & Experience

• Bachelor’s degree in Business, Risk Management, Operations, or a related field.
• 5+ years of experience in process improvement, risk management, internal audit or operational analysis, preferably within financial services or professional services.
• Strong background in process mapping methodologies (e.g., BPMN, Lean, Six Sigma).
• Strong understanding of at least one, and ideally two, of the following service lines and their related processes:   
  • Fiduciary Services: Fiduciary services such as trustee and directorship services and understanding of offshore structures (specifically Special Purpose Vehicles and securitisation structures, asset financing).
  • Corporate Services: Registered Office and company secretarial processes.
  • AML Services: Anti-money laundering regulations and processes.
  • Regulatory Reporting: Regulatory reporting services including AEOI, Beneficial Ownership Reporting, Fund Annual Returns, Economic Substance.
• Experience with risk assessment frameworks and regulatory compliance.
• Familiarity with Agile principles and project management methodologies (Scrum, Kanban, SAFe).
• Proficiency in workflow automation tools and data management platforms.
• Strong analytical and communication skills, with the ability to engage stakeholders at all levels.

Walkers offers a dynamic working environment with opportunities for career progression and an excellent remuneration package, including a discretionary performance-based bonus, pension and fully covered health insurance for employees and 5 weeks' vacation. Remuneration will commensurate with qualifications and experience.

Please note that Walkers will not accept any applications received from agencies at this time. Only candidates selected for interview will be contacted after the closing of the role.