VP (Client Relationship Manager)
Date: 21 Dec 2024
Location: Grand Cayman, KY, KY1-9001
Company: Walkers Global
We are a leading international law and professional services firm providing legal, corporate and fiduciary services to global corporations, financial institutions, capital market participants and investment fund managers. With a global presence spanning the Americas, Europe, the Middle East and Asia, we advise on the laws of Bermuda, the British Virgin Islands, the Cayman Islands, Guernsey, Ireland and Jersey.
We treat everyone as the intelligent professional they are. Our approach is to trust and empower our people to deliver consistently, and enable them to succeed. Diversity is our secret weapon – it’s the sheer breadth of Walkers people that makes us who we are – gathered from across the globe and fluent in languages, jurisdictions and cultures that help us to mirror our clients and keep our own thinking in tune with the world in which we operate.
Overview of role
The Vice President is tasked with meeting the defined objectives of WPS, including client engagement, market expansion and improving the client experience and, being a true Ambassador for WPS, both internally and externally. The Vice President shall support the Client Relationship Programme for the Americas in conjunction with the Cayman CRM, the Board and the SMT. The Vice President will maintain close contacts with key clients and will work closely with and act as key intermediary between WPS and the law firm in Cayman.
Duties, Responsibilities & Person Specification
- Serve as the primary point of contact for new business inquiries in the Americas, including initial KYC compliance
- Drive broader awareness of WPS's service capabilities and value proposition, both internally and externally
- Personally manage and develop new business opportunities and relationships
- Foster strong relationships with key stakeholders, including the WPS Board, SMT, clients, and support functions across Walkers
- Act as a key intermediary between WPS and Walkers, facilitating collaboration and client engagement
- Support the Client Relationship Program in the Americas
- Identify and maximize cross-selling and up-selling opportunities with existing Walkers clients
- Contribute to the development and dissemination of WPS marketing materials
- Undertake other ad hoc projects as required
Education, Skills & Experience
- A proven track record of success with a minimum 8 years' relevant experience in a similar role
- Demonstrated commercial awareness
- Knowledge of laws and regulations in the jurisdictions that WPS operates is preferred
- Demonstrated ability to think strategically and determine impact of decisions on the ultimate performance of a regulated professional services business
- Strong inter-personal skills, excellent verbal and written communication skills, including presentation skills
- Strong organisational, analytical and decision-making skills with excellent attention to detail
- Solid track record of delivering business development initiatives and business growth
- Ability to work under pressure and meet deadlines
- Energy, enthusiasm and a proactive and solution-driven attitude
Walkers offers a dynamic working environment with opportunities for career progression and an excellent remuneration package, including a discretionary performance-based bonus, pension and fully covered health insurance for employees and 5 weeks' vacation. Remuneration will commensurate with qualifications and experience.
Please note that Walkers will not accept any applications received from agencies at this time. Only candidates selected for interview will be contacted after the closing of the role.
Walkers global is an equal opportunity employer. Equality and diversity are key to our global identity and an integral part of our goal to continue being an employer of choice. We are committed to a work environment that supports all individuals irrespective of gender, ethnicity, nationality, race, religion, marital status, age, disability, pregnancy, sexual orientation, gender identity or any other applicable legally protected characteristics. We make every effort to ensure that employment opportunities are open and accessible to all purely on the basis of personal ability.
