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Finance Support Systems Analyst

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Date: 12 Apr 2024

Location: London, GB, EC3M 7AF

Company: Walkers Global

Walkers is a leading international law and professional services firm providing legal, corporate and fiduciary services to global corporations, financial institutions, capital market participants and investment fund managers. With a global presence spanning the Americas, Europe, the Middle East and Asia, we advise on the jurisdictions of Bermuda, the British Virgin Islands, the Cayman Islands, Guernsey, Ireland and Jersey.

Walkers treat everyone as the intelligent grown-ups they are. We take a grown-up approach to getting the job done – trusting and empowering our people to deliver consistently, and enabling them to succeed. Diversity is our secret weapon – it’s the sheer breadth of Walkers people that makes us who we are – gathered from across the globe and fluent in languages, jurisdictions and cultures that help us to mirror our clients and keep our own thinking in tune with the world we operate in.

Overview of role

This role requires a process-orientated, data driven analyst with attention to detail and good communication skills (written and verbal) to interact with the Finance Support teams, IT department and end-users.

The primary focus of the role is to assist with the maintenance, management, support and enhancement of all aspects of Walkers' Finance Support Application systems.

The Finance Systems Support Analyst is responsible for assisting with the support of Aderant Expert (AdEx) and associated Budgeting and Reporting systems – Bighand. The role involves working with the Finance Support team in system support and development including improving Finance Processes.

 

Duties, Responsibilities & Person Specification

 

  1. Provides technical support for the financial systems and resolves issues that arise;
  2. Conducts periodic financial systems reviews and identify improvements;
  3. Monitors system capacities, investigate anomalies and resolves or escalates problems;
  4. Supports the FSD team in performing ad hoc analysis and create reporting solutions to satisfy operational and audit requirements;
  5. Supports the FSD team with managing month end and yearly tasks such financial budgets and year-end processes.
  6. Ad-hoc reporting, for both Finance and business, using SQL queries for interrogate data from Aderant Expert and Iridium BI.
  7. Supports all teams with documenting processes, procedures and policies as specified by Walkers' management and auditors;
  8. Assist with second line support requests for financial systems and responds promptly to inquiries from all users;
  9. Liaises with the training team to ensure that end users are trained based on the trends identified;
  10. Support IT / PMO with the evaluation and execution of upgrades, patches and fixes;
  11. Share knowledge of financial systems and train FSD team members to ensure continuation of service across all satellite offices;
  12. Any other duties assigned by the Finance Systems Manager and Finance Director or Chief Financial Officer from time to time;
  13. Liaison with vendors to resolve user queries e.g.  – Aderant and Bighand;
  14. Assists with the development and support of the in-house database applications; 

Education, Skills & Experience

  1. Bachelor's degree in Computing or a related field of study;
  2. Microsoft certifications will be beneficial but is not mandatory;
  3. Familiarity with Microsoft Operating Systems, Microsoft Office, SQL Server and Networking protocols;
  4. Experience working in a law firm or professional services firm in a similar role with an understanding of finance processes and practices;
  5. Experience with Aderant front and back end applications will be beneficial.
  6. Experience with Bighand BI and Budgeting (Iridium / Intellistat) application and processes  is beneficial
  7. Good Knowledge of Transact-SQL, stored procedures and SQL Server Reporting Services (SSRS) report Builder and developer;
  8. Knowledge of Power BI

Personal Qualities and Skills

  1. Excellent team working and communication skills;
  2. Good analytical and problem-solving skills to achieve creative solutions;
  3. Multitasking, as the role will require working on multiple simultaneous tasks; and 
  4. Working well under pressure and remain clam when things go wrong.

Walkers global is an equal opportunity employer. Equality and diversity are key to our global identity and an integral part of our goal to continue being an employer of choice. We are committed to a work environment that supports all individuals irrespective of gender, ethnicity, nationality, race, religion, marital status, age, disability, pregnancy, sexual orientation, gender identity or any other applicable legally protected characteristics. We make every effort to ensure that employment opportunities are open and accessible to all purely on the basis of personal ability.