Marketing Technology Executive - Temp

Overview of role

Office: London (hybrid applies)

Duration: 3-6 months FTC

As Marketing Technology Executive you will play a key role in supporting the portfolio of Marketing Technology applications and their relevant processes, primarily focused on CRM and E-Marketing.

You will work within a global team and be responsible for the adoption and engagement of CRM and E-Marketing and supporting broader marketing technology tools and initiatives.

The role requires a candidate with great communication skills, who is passionate about CRM and engaging and inspiring others to use it.

Core Responsibilities

CRM -

• Facilitating CRM process and procedures, ensuring operational efficiency with the firm and the business teams.
• Executing and implementing new features and enhancements and other CRM based projects.
• Maintaining and enhancing data in Marketing systems, databases and online platforms, including the CRM system, InterAction. In addition, customising and pulling reports from InterAction.
• Troubleshooting user or software errors that inhibit the efficiency of the interaction between people and technology
• Facilitate adoption and training for users within the global offices
• Review and update documentation for InterAction
• Manage and facilitate vendor relationship with third party account managers and external consultants

E-Marketing -

• Co-ordinating the E-Marketing application, ensuring business teams have relevant access, and the necessary functionality is available and sufficient.
• Train and advise the global MBDC team with their e-communications and mailings, providing expert knowledge and point of escalation if necessary.
• Supporting and providing guidance to the global MBDC team to better manage and enhance mailings lists for each practice group/region.
• Gathering insights, statistics and metrics based on e-marketing data for the global firm.
• Facilitate training for new users within global offices

Various Marketing Technology -

• Collaborate with third party vendors, suppliers and partners
• Provide high level support for various Martech tools, such as ON24, PowerBI+, pitch generation, Vimeo, Podcasts, etc
• Facilitate training for marketing personnel on the various MarTech applications including pitch generation, ON24, etc.

Education, Skills & Experience

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelors Degree or higher in a related field.
• Reasonable experience within a professional services / business-to-business environment.
• Good knowledge and experience of CRM systems (ideally InterAction), mailing automation platforms, e-marketing tools and processes.
• Proficiency in Windows Operating Systems, Microsoft Office, Microsoft Excel, Outlook and CSS is essential
• Experience in data analysis
• A confident, mature professional, who can demonstrate versatility and adaptability in a high-paced, collaborative environment.
• A strong team player capable of building good working relationships.

• Good written and oral communication skills, with keen attention to detail

• Ability to work under pressure and deliver on tight deadlines.

• Great problem solving skills who is a fast learner.
• Great organisational, planning and project management skills and the ability to prioritise workload and meet tight deadlines.
• Self-starter who brings a positive energy.
• Ability and willingness to occasionally work outside of normal working hours/days as required.

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